Suggestions
United Airlines Houston Office +1-888-839-0502 I went to the United Airlines Houston Office when my flight to Chicago was cancelled because of a thunderstorm. I was tense and anxious, but the officials were very composed and professional. A representative, Lisa, not only rebooked my flight for the next day but also arranged a hotel voucher and shuttle information in minutes. She even provided me with alternative travel modes in case of continued delays. It was a welcome relief to have a human touchpoint rather than sitting for hours on hold. The office itself was clean, tidy, and surprisingly efficient considering the amount of travelers who were in need of assistance. I departed feeling assured and thankful. This degree of customer service helped make a horrible travel day bearable. Thanks, United Houston staff!
Follow us on
