Why Is My Brother Printer Not Working? Complete Troubleshooting Guide If your Brother printer has stopped printing, is showing errors, printing blank pages, or refusing to connect to Wi-Fi, you’re not alone. These issues are common and usually easy to resolve with a few simple steps. This guide covers the most frequent Brother printer problems, how to fix them, and when to contact Brother Printer Support at +1-844-513-1589 / 1 844.513.1589 for expert help. 1. Common Reasons Your Brother Printer Isn’t Working Several issues can cause a Brother printer to malfunction, including: Connectivity problems (Wi-Fi, USB, or network issues) Outdated or corrupted drivers preventing proper communication Paper jams or hardware malfunctions Ink or toner problems, clogged print heads, or empty cartridges Offline printer settings in Windows or macOS Firmware glitches or outdated software Overloaded print queue causing jobs to freeze Identifying the category of your issue makes troubleshooting much easier. 2. Check Your Printer’s Connections Wired Printers (USB / Ethernet) Make sure the cable is firmly plugged into both devices. Try a different USB port or replace the cable. Plug the printer directly into your computer (avoid USB hubs). For Ethernet, ensure the cable and network connection are active. Wireless Printers Confirm the printer and computer are on the same Wi-Fi network. Restart your router and printer. Reconnect the printer using its wireless setup menu. If your printer still won’t connect, reinstalling drivers or adjusting network settings may help. 3. Update or Reinstall Printer Drivers Old or corrupted drivers are one of the leading causes of printing failures. How to reinstall drivers: Remove the printer from your system (Windows: Control Panel → Devices and Printers; macOS: Printers & Scanners). Go to Brother’s official website and download the latest driver for your printer model. Install the driver and restart your device. If installation errors persist, contact Brother Support at +1-844-513-1589 / 1 844.513.1589. 4. Clear Print Queue & Reset the Printer A stuck print queue can freeze your printer. Open your printer queue and cancel all print jobs. Restart your computer and printer. Hard Reset Turn off the printer → unplug it for 60 seconds → plug it in → turn it on. This often resolves unresponsive behavior. 5. Fix “Printer Offline” Errors To fix an offline Brother printer: Windows: Settings → Devices → Printers & Scanners → Choose your printer → Open Queue → Uncheck Use Printer Offline. macOS: System Preferences → Printers & Scanners → Remove and re-add the printer. If the offline status remains, call +1-844-513-1589 / 1 844.513.1589 for assistance. 6. Check Ink, Toner & Paper Inkjet printers may need print head cleaning or cartridge reseating. Laser printers may require toner replacement or shaking the toner cartridge. Also check for: Paper jams Dirty or worn rollers Incorrect paper size settings 7. Update Firmware & Software Brother releases updates that fix bugs and improve printer stability. Download the Firmware Update Tool for your model from Brother’s support site and follow the instructions. 8. Troubleshoot Network Issues If using Wi-Fi: Print a Network Configuration Page to confirm connection. Ensure your printer’s IP address matches the one in your computer’s printer settings. Temporarily disable firewalls or antivirus software that may block connections. For complex network problems, contact Support at +1-844-513-1589 / 1 844.513.1589. 9. Understand Error Codes Brother printers display error codes such as: E50 – Fuser error E51 – Motor malfunction E32 – Scanner issue Check your model’s manual or Brother’s website for code-specific instructions. 10. When to Contact Brother Support If your printer still isn’t working after trying the above steps, it may need advanced troubleshooting. Brother support can help with: Remote diagnostics Network configuration Driver and firmware repair Hardware issues Print quality problems 📞 Brother Printer Support: +1-844-513-1589 / 1 844.513.1589 Conclusion Most Brother printer issues are easy to fix once you identify the cause. From connectivity problems and outdated drivers to offline settings and ink issues, the solutions above should help restore your printer quickly. If the problem continues, don’t hesitate to call Brother Printer Support at +1-844-513-1589 / 1 844.513.1589 for immediate expert help. Network setup Hardware diagnostics 📞 Brother Printer Support Number: +1-844-513-1589 / 1 844.513.1589 They can guide you step-by-step to identify and fix the issue quickly.